Pay for an application or quote

Please use this form to make an online payment if you have a reference starting with DS.

If your reference number begins with something other than DS, please contact our team on 0800 009 3921.

Any personal information that you provide will only be used to process this request. We use a third party, WorldPay, to collect all payment details and process payments made through our website.

When submitting this form, you will be redirected to WorldPay's secure server where you will be presented with a series of payment pages, enabling you to choose your payment method and enter your payment details.

WorldPay will record your payment details against the details submitted on this form, to produce a transaction.

The transaction details will be forwarded to the card issuer for authentication. The issuer will then return an authorised or declined response to WorldPay and a payment response page will then be displayed to you.

If the transaction is successful, WorldPay will also send you a confirmation email, confirming the transaction details.

WorldPay accept card payments from MasterCard, Debit MasterCard, Visa Credit, Visa Debit, Visa Electron, Maestro, JCB, and Solo.

Payment or refund related enquiries

If you would like to contact us about an online payment or refund, please call us on 0800 009 3921. Our lines are open Monday to Friday, from 8am to 5pm. You can also email us: developer.services@thameswater.co.uk.

To complete this form, you’ll need the following

  • Your DS reference number
  • The address where the work is taking place
  • A credit or debit card.

Payments for applications:

  • The postcode of the address where the invoice was requested to be sent
  • The surname of the person to whom the invoice was requested to be sent, or the name of the company where it was requested to be sent

Payments for quotes:

  • The postcode of the address where the quote was sent to
  • The surname of the person whose name appears on the quote, or the company name on the quote
  • The date printed on the quote and an electronic copy of the quote (if available). Please note that all our quotes are valid for 180 days.

Please enter the details of the person or company who will receive the invoice or has received the quote.

Retrieve your details

Recent payments may not be reflected in the balance shown.

Payment details

Recent payments may not be reflected in the balance shown.

If you know the amount you need to pay, you can enter it below to make payment. If you are paying for Mains please refer to your quotation for payment due.

Payer details

Card holder address details

Card Holder details

We use a third party, WorldPay, to collect all payment details and process payments made through our website.

When submitting this form, you will be redirected to WorldPay's secure server where you will be able to enter your payment details.

The transaction details will be forwarded to the card issuer for authentication. The issuer will then return an authorised or declined response to WorldPay and a payment response page will be displayed to you. If the transaction is successful, WorldPay will send you an email confirming the transaction details.

WorldPay accept card payments via the following methods:

If you are having difficulties completing this form, or would like further information, please call us on 0800 009 3921. Our lines are open Monday to Friday, from 8am to 5pm. You can also email us: developer.services@thameswater.co.uk.