Pay for an application or quote

Please use this form to make an online payment if you have a reference starting with DS.

If your reference number begins with something other than DS, please contact our team on 0800 009 3921.

How we handle your personal information

Any personal information that you provide will only be used to process this request. We use a third party, WorldPay, to collect all payment details and process payments made through our website.

When submitting this form, you will be redirected to WorldPay's secure server where you will be presented with a series of payment pages, enabling you to choose your payment method and enter your payment details.

WorldPay will record your payment details against the details submitted on this form, to produce a transaction.

If the transaction is successful, WorldPay will also send you a confirmation email, confirming the transaction details.

WorldPay accept card payments from MasterCard, Debit MasterCard, Visa Credit, Visa Debit, Visa Electron, Maestro, JCB, and Solo.

Extra security for your online payments

You might be asked for more information – like a one-time password (OTP) – when you’re making a payment. This may be different to what’s happened when you’ve paid online with us before. The extra step helps prove to your card provider that the payment is coming from the right account.

Find out more about Strong Customer Authentication (SCA)

Payment or refund related enquiries

If you would like to contact us about an online payment or refund, please call us on 0800 009 3921. Our lines are open Monday to Friday, from 8am to 5pm. You can also email us: developer.services@thameswater.co.uk.

Information you’ll need to complete this form

To complete this form, you’ll need the following

Your DS reference number
The address where the work is taking place
A credit or debit card.

Payments for applications:

The postcode of the address where the invoice was requested to be sent
The surname of the person to whom the invoice was requested to be sent, or the name of the company where it was requested to be sent

Payments for quotes:

The postcode of the address where the quote was sent to
The surname of the person whose name appears on the quote, or the company name on the quote
The date printed on the quote and an electronic copy of the quote (if available). Please note that all our quotes are valid for 180 days.

This is a one-page form, before being redirected to WorldPay's secure payment page

DS Application Reference

Please enter the details of the person or company who will receive the invoice or has received the quote.

Postcode

Surname or company name

The Application reference number you are trying to pay for has either been replaced by an alternate reference number or your application has been cancelled, if you have an alternate reference number please try again.

If you have a further enquiry about your application, please contact Developer Services.

Sorry we are unable to take your payment at this point in time as your quotation seems to have expired.

In case you would like to request for a requote, kindly contact Developer Services.

We are unable to find a quote or application with the details you have provided.Please check the details entered are correct and try entering them again.

Please note it is the surname or company name and post code of the person that is detailed as the applicant on the application form or who received the invoice/quote that needs to be entered.If you are trying to pay for a clean water application and design fee then you will need to contact us in order to make this payment as this cannot be done online.

If you have a further enquiry about your application, please contact Developer Services.

Recent payments may not be reflected in the balance shown.

If you know the amount you need to pay, you can enter it below to make payment. If you are paying for Mains please refer to your quotation for payment due.

Retrieve your details

DS Application Reference

Recent payments may not be reflected in the balance shown.

Postcode

Surname or company name

Site

Service

I have read and agreed to the terms and conditions.

Payment details

Outstanding balance(£)

Recent payments may not be reflected in the balance shown.

If you know the amount you need to pay, you can enter it below to make payment. If you are paying for Mains please refer to your quotation for payment due.

Pay infrastructure charges now

(£

)

Payment Amount

Payer details

Applying as

An individual

A business

Title

First name(s)

Last name

Contact number

Email address

Confirm email address

Card holder address details

Postcode

Find address

Address line 1

Address line 2

Town

County

Card Holder details

Name as appears on card

Card type

How we handle your payment

We use a third party, WorldPay, to collect all payment details and process payments made through our website.

When submitting this form, you will be redirected to WorldPay's secure server where you will be able to enter your payment details.

The transaction details will be forwarded to the card issuer for authentication. The issuer will then return an authorised or declined response to WorldPay and a payment response page will be displayed to you. If the transaction is successful, WorldPay will send you an email confirming the transaction details.

WorldPay accept card payments via the following methods:

If you are having difficulties completing this form, or would like further information, please call us on 0800 009 3921. Our lines are open Monday to Friday, from 8am to 5pm. You can also email us: developer.services@thameswater.co.uk.